Help & Support

Pincer is completely free. There are no Pincer subscriptions or in-app purchases. Live use requires your own OpenClaw Gateway; any hosting or AI-provider charges come from the services you choose, not from Pincer.

Try Pincer without a gateway

Choose Try the Demo on the welcome screen. The demo runs on your device and needs no account, credentials, Tailscale or hosted backend. See Try the demo for sample conversations and features to explore.

Get help

• Start with Troubleshooting for connection, permissions and gateway compatibility problems.
• Follow Connect a gateway for live setup.
• Search existing issues or open a support issue to contact the maintainer about a bug, question or privacy-policy concern.

When reporting a problem, include the Pincer version, device model, OS version, whether it occurs in the demo, steps to reproduce, and what you expected to happen. GitHub issues are public: remove credentials, gateway addresses you want to keep private, personal conversations and other sensitive information from screenshots or logs before posting. Do not include personal data in a privacy-policy question.

Privacy and local data

Read the Privacy Policy for recipients, retention and user choices, or Security & privacy for technical details. The Pincer developer does not operate your gateway and cannot retrieve or erase its history.